FAQ

Registration

You do not yet have an account with utransto or are about to sign up?

Below you can find the answers to the most frequently asked questions about signing up with utransto.

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utransto account

You are registered with utransto and have questions about your account. In this section you can find the answers.

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Topup

Topping up prepaid mobile phones is fast and easy! In case you still have questions, you will find answers here.

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Payment

At utransto our customers can choose how they would like to pay. For more information about payment options and other details click below.

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Bonus points

With our bonus point scheme we give back to our customers. If you want to find out more about what bonus points are and how you can collect them, continue reading here.

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Vouchers

You can get a voucher by converting your bonus points. How this works and what you can use vouchers for will be explained here.

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